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Applied Market Research
   
 
As HR Specialist, we have decided to take a bold initiative to carryout a nationwide exercise to survey the remunerations/pay packages of the Ghanaian worker. We believe this would serve as a benchmark for government and companies to stamp out the excessive time spent on strike actions by workers in search of better remunerations, consequently affecting the economic output and economy as a whole.

Another reason is to put together a reference document that can be used to benchmark industry during recruitments, agitations and labour disputes.
 
Mystery Shopper Survey
At 3E Quantum we undertake mystery shopper surveys before and after certain training programmes especially customer care. The Pre Mystery shopper enables us to undertake surveys of your customers before the training programme to identify what their views are in regards to customer satisfaction of your organization. This is done discretely of the organization’s staff.

The Post Mystery shopper is often done two months after the training programme. This is a survey on customers again to identify whether the training programme has had an impact on the members of staff and also being practiced.